If for whatever reason you are unhappy with your purchase please return the item in its original condition, in it’s original packaging, within 14 days of delivery and we’ll refund your purchase price. For change of mind purchases or exchanges you are responsible for the cost of shipping the item back to us.
We are a small business with a service mindset. We have kids of our own and know that returns are necessary from time to time however we do ask that you take the time to measure your child’s foot before purchase to save everyone the time and money involved in exchanges.
Before returning the item, please send us an email at [email protected] and let us know whether you’d like an exchange or a refund. If you’re exchanging, don’t forget to include a slip of paper or a post it in the box with your new size/ colour.
The address for returns is:
3/670 Darling Street
Rozelle, NSW, 2039, Australia